help & faqs

How do I use my gift card?

After successfully checking out of your shopping cart you will be asked to select your payment type. Select Gift Card as your payment option and you are good to go




How do I order a gift card?

You can order your giftcards in the following ways:

  • Online by clicking on this link
  • Order by phone. Call 08030590861 or 08053675732 and get it delivered to you. Payment upon delivery accepted.
  • Pick up a gift card from any of our shopping outlets.




Can I buy gift cards at a store?

Of course, gift cards are available in the following outlets.




Help!! The gift card i ordered isn't working.

If for any reason, the gift card you purchased does not work. Please call 0802 764 9344 or send an email to





how do I get a discount card?

  • Call our Customer Service on 08030590861 or 08053675732 or send a mail to to request for a card and get it delivered to you. (Delivery within and outside of Lagos)
  • Come to any of our retail outlets to purchase your discount card.
  • Buy online at
  • Each Card cost N2,000.



How do i shop online?

  1. Start by adding the item(s) of your choice to the shopping basket.
  2. Click checkout after you have confirmed the item(s) and their quantity in your shopping basket
  3. Choose your payment method from the list shown (either gift card, bank payment, interswitch, visa or cash on delivery payment option).
  4. Fill in your shipping details. (where you want the items delivered to and your preferred day and time of delivery.
  5. Get an instant confirmation online to show that your order was successful and it will be delivered shortly.



Payment options

We accept the following payment types:
  • Mercylink Giftcard Payment
  • Bank Payment:

    Mercylink Mother and Kids
    Mercylink Mother and Kids
    Mercylink Mother and Kids
    Mercylink Mother and Kids
  • Pay online using your Interswitch / verve card or your Visa Card

  • We accept Cash On Delivery



Return policy

We have a NO RETURN / NO EXCHANGE / NO CASH REFUNDS POLICY. All Sales are FINAL. Goods once sold in good condition, CANNOT be exchanged OR returned for cash refund.



Delivery Information

Please note

Orders placed within Lagos State BEFORE 5pm will be delivered same day. Orders placed after 5pm will be delivered next day

For orders placed OUTSIDE of Lagos State, but WITHIN NIGERIA, we deliver between 2-3 days.

For ALL INTERNATIONAL ORDERS, we deliver within 5 to 7 days.

Product Details

Enrollment Procedure

To enroll Visa cards issued by Nigerian Banks, you would need to follow the steps outlined below:

  1. Locate a nearest VISA/VPAY enabled ATM
  2. Insert your card and punch in your PIN
  3. Select the PIN change option
  4. Select the Internet PIN (i-PIN) change option
  5. Insert any four - six digits of your choice as your iPIN
  6. Re-enter the digits entered in Step 5 above
  7. If you have performed the above steps correctly, a message will be displayed informing you of your successful iPIN change. This means that your card is now enrolled in the VbV (Verified by Visa) program and may be used for any internet related transactions.
  8. Note that the words “iPIN” , “Password” and “VbV code” are the same
  9. You can now pay/buy on securely


Please note that this iPIN, is only for internet related transactions and it does not change your regular PIN used on the ATM and POS.